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Plans change. This page explains how to cancel or change a confirmed stay, and how we refund any advance you have paid. An enquiry that has not been confirmed can be withdrawn at any time, free.

Last updated 23 October.

Cancelling a stay

  • 7 days or more before arrival: we refund your advance in full.
  • Less than 7 days before arrival: the first night’s rate is kept, and the rest of your advance is refunded.
  • No-show: if you do not arrive and have not told us, the first night is charged and the room is released the next day.

Rann Utsav and long weekends

During Rann Utsav and on long weekends, rooms fill early and we may ask for different terms, such as a larger advance or a longer notice period. If so, we tell you before you pay, and those terms apply to that stay.

Changing your dates

Tell us as early as you can. We will move your stay to new dates if a room is free, at the rate for those dates. A change made 7 days or more before arrival is not charged.

Leaving early

If you check out before the dates you booked, the nights you stayed are charged. Unused nights may be charged if we could not offer the room to someone else; the front desk will tell you at check-out.

How refunds are paid

Refunds go back the way you paid (UPI, bank transfer or card) within 7 working days of the cancellation. Bank or card processing may take a few more days. Cash advances are refunded by UPI or bank transfer.

If we have to cancel

In the rare case that we cannot host you (for example, after damage to the building or a government order), we will tell you as soon as we can and refund everything you have paid.

How to cancel

Call, WhatsApp or email the front desk with your name and reference. A cancellation counts from the time we receive it.

See also our terms and conditions.